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Privacy Policy

Our Privacy Policy

Dotty Ink Ltd is a supplier of printer consumables. This Privacy Policy applies to Dotty Ink Ltd. (“Dotty Ink” “we”, “us”, “our”) and explains how we collect, use and disclose personal information. This policy additionally describes the type of information we collect and use, how we will protect it, when we may disclose it, and how you can update your information. This Privacy Policy does not apply to personal information about employees, partners or other staff, consultants, volunteers or other individuals assigned to Dotty Ink Ltd (collectively, “Dotty Ink Members”), or to any information which is not personal information as defined in or interpreted under applicable UK law.

At Dotty Ink, your privacy is very important to us. We have a few fundamental rules that we always follow:

  • We don’t ask you for personal information unless it is required.
  • We do not share your personal information with anyone except to comply with the law, process your order, or to protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our business.

Website Analytics

Like most website operators, Dottyink.co.uk collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visit. Our purpose in collecting non-personally identifying information is to better understand how visitors use our website. We use Google Analytics to both capture and analyse this data. By analysing this data, we’re able to fix bugs that improve your online shopping experience.

Personally Identifying Information

Certain visitors to the our website choose to interact with us in ways that require the submission of personally-identifying information. The amount and type of information that Dotty Ink Ltd gathers depends on the nature of this interaction.

If you chose to join our email newsletter, we will collect your email address. Your email address will then be used for our marketing newsletter, which you can choose to unsubscribe from at any time.

If you chose to make a purchase from Dotty Ink Ltd, we must collect your name, email address, phone number, billing address and shipping address. Our website platform also collects your IP address for fraud prevention purposes. This information is necessary to for us to fulfil your order.

Dotty Ink uses a secure 3d-Checkout process. This service collects and processes your payment information, and does not pass on your payment information to Dotty Ink Ltd. We will never access or store your payment information for any reason.

Dotty Ink Ltd does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities such as joining our newsletter, or making a purchase.

Protection of Personally Identifying Information

Dotty Ink Ltd discloses potentially personally-identifying and personally-identifying information only to those of its employees and services (ex: Royal Mail Click & DPD) that (i) need to know that information in order to provide services necessary for Dotty Ink Ltd to continue business operation, and (ii) that have agreed not to disclose it to others. Dotty Ink Ltd will not rent or sell  personally-identifying information to any third-parties. Other than as described above, Dotty Ink Ltd discloses potentially personally-identifying and personally-identifying information only in response to a court order or other governmental request, or when Dotty Ink Ltd believes that disclosure is reasonably necessary only if required to protect the property or rights of Dotty Ink Ltd.

If you are a registered user on the Dotty Ink website and have supplied your email address, We may occasionally send you an email to tell you about new products, solicit your feedback, or just keep you up to date with what’s going on at Dotty Ink, along with product updates. Dotty Ink takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Managing Your Information

Dotty Ink maintains your personal information for the purposes set out in this Privacy Policy. If you would like to request access to, correct, or delete your personal information stored in our custody or control, please make your request via our Contact Page. We may need to verify your identity before searching for and providing you with your personal information. In some circumstances, we may not provide access to your personal information if, for example, it contains the personal information of other people, if it constitutes confidential commercial information, or if it otherwise is not properly the subject of an access request.

You may also access and edit your personal information directly at the following page:
http://staging.dottyinkltd.co.uk/my-account

Cookies & Digital Advertising

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies for a few key reasons.

1. We use cookies to ensure that customers are only shown our newsletter registration prompt a single time only.
2. We use a cookies for the Facebook Advertising platform, enabling us to show targeted advertisements on Instagram and Facebook.
3. We use a cookies for Google Analytics and Google Adwords combined, enabling Dotty Ink to show advertisements on Google.

We believe these cookies are necessary to be a competitive as an online business. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Dotty Ink website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Compliance

The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.

Third Party Links

As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

Product Prices

All prices shown are inclusive of VAT at the current rates and are correct at the time of entering the information onto the system. We reserve the right, to change these prices at any time without notice any prior notice.

Privacy Policy Changes

Although most changes are likely to be minor, Dotty Ink Ltd may change its Privacy Policy from time to time, and in Dotty Ink Ltd‘s sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have any questions after reading the our Privacy Policy, please contact us via the form on our contact page. 

ABOUT US

At Dotty Ink we offer fantastic discounts on all your ink cartridge & toner needs for your home or office.

We are a competitive, independent, forward thinking UK based company. We supply fully compatible and dependable cartridges to a vast number of Businesses, SME’s, Schools and larger Corporate Companies, all on a nationwide basis.

Our compatible printer ink cartridges are manufactured at the highest quality, whilst saving you up to 60% against other leading retailers.

With over 15 years experience within the printer consumables industry, Dotty Ink was founded by Laura Cook. Built on the foundations of expertise, quality and saving businesses money.

Printing consumables costs are on average a 5% outgoing cost of running a business. At Dotty Ink our mission has always been to provide savings for businesses or individuals.

Our knowledgeable and dynamic account managers are available to provide their expert knowledge & offer you the best possible advice for you and your business. We are big enough to manage large accounts and small enough to provide tailored customer care and look after all your printer needs.

Our re-manufactured and compatible printer ink & toner cartridges are of the highest quality and manufactured using the latest technology. We supply printer ink cartridges for every major brand.